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Online Resources for Patients and Families: How to Choose a Health & Wellness Mobile App

How to Choose a Health & Wellness Mobile App

Before choosing an app, you should find out if it is supported by your mobile device   All apps are device-specific. For example, if the app was created for iPhone it may not work properly on your iPad or may not work at all if you have an android device. This is why it is important to read information about app compatibility and download only those apps that work on your mobile device. 

The next step is to make sure your health information will remain safe and confidential. Sometimes you will be asked to enter your personal information to access all of the app’s features. Here are some things to think about before using an app: 

Privacy 

  • Does this app provide a clear privacy policy?  
  • Does it explain how your personal information will be used?  
  • Will it be shared with third parties, such as advertisers? 
  • Can you opt out of sharing your information?  

Credibility 

  • Who created this app?  
  • Is it a credible organization or an expert whose credentials are clearly stated? 
    For example: Canadian Cancer Society, Diabetes Canada, Heart&Stroke, UHN, Governments
  • Does the app provide clear contact information of the creator or owner? 

Currency 

  • Is this app updated regularly?  
  • Is the date of the latest update recent? 

Disclosures and Disclaimers 

  • Is information about sponsorship and advertisement policy provided? 
  • Is there a clear statement that the information you get through the app does not provide medical advice and does not substitute your doctor’s visit? 

Content 

  • Is the information easy to read?  
  • Are the instructions easy to follow? 
  • Does the app promote any products or services?  
  • Does a formerly free app now charge for content? 

Contact Information  

  • Does the app provide clear contact details for technical support or for more information about the app? 

User Rating and Reviews 

  • Does this app have a high user rating?  
  • Do users comment on the ease of use and other helpful features?