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Information Desk Procedures

Your Information Desk and Computer Lab procedures, all in one place.

Welcome

Using This Guide

Welcome to the Information Desk Procedures online reference guide. This guide is designed to provide the Health Sciences Library team with policies and procedures for serving patrons at the desk and in the Computer Lab.

Policy and procedure categories have been sorted alphabetically under the blue tabs on the left side of the screen. Use these tabs to quickly navigate through the guide.

You may also receive inquiries about services from staff from the other sites (Providence Healthcare and St. Joseph’s) when working on the front desk. If use of the collection is necessary to answer any reference question, remember that you can only use the resources in the collection of the site where the inquiring staff is located.  You may need to ask people which site they are with if they don’t tell you and you aren’t sure. 

For detailed information on the resources and services that are available at Providence and St. Joseph’s, please refer to the Providence Healthcare FAQs and St. Joseph’s FAQs .

Also remember to record the site’s information in the Internal Note field when entering your stats in LibAnalytics. The correct format is: PHC for Providence Healthcare, SJH for St. Joseph’s, SMH for St. Michael’s Hospital.

 

Temp Desk Coverage

Information Desk Coverage

This section provides a guide for new or temporary staff who are covering the Information Desk. A printable version of this information is attached below.

Interlibrary Loans (ILL) and Storage Items

1. Pickup:

a) People may ask for a book or journal they ordered. The items are filed by last name on the alphabetically-labeled shelf behind the desk.

i. If the item is a photocopy with no notes on it, you can just hand it to them.

ii. If there is an invoice on it, they have to pay first.

iii. If it is a whole book or journal, check to see if it is ours (it will say SMH on the barcode). If it is ours, it must be checked out using the crash sheet. If it is not from our library, pass the item to the patron around the security gates to avoid setting them off.

2. Request:

a) ILL--items from other libraries

i. Have the patron fill out a request form at the desk, or online at: http://hsict.libsurveys.com/SMH-ILL-Request-Form

ii. These take 2 to 3 business days to come in.

b) Storage items--older items from our library that are in a closed area beside the computer lab

i. Have them fill out a Storage Request Form to request these.

ii. A staff member will retrieve the item for them when we get back.

Printing and Copying

All printing and copying is done on the Xerox printer/photocopier across from the Info Desk. The machine only works when codes are entered into it. Some people already have codes, but others will need to use the library's cash code. In that case, complete the following steps:

1. Locate the cash code on the piece of paper clipped to the front of the teal folder on the desk.

2. To photocopy, put the code in the machine yourself and erase it after the client pays.

3. To print, put the code into the PC yourself and erase it after the client pays.

4. The client counts the copied or printed pages and pays you $0.20/page.

Printing and photocopying after hours:

FitzGerald Academy Students: are to obtain their codes when the Library is open (Mon-Fri,  8AM – 6PM)

All other users: are to purchase a department or personal code when the Library is open (Mon-Fri,  8AM – 6PM). The minimum amount is $10.00 per code (100 copies).

Department codes: The buyer is to fill out our Copy Code Requisition Form (to be found under Forms in this LibGuide)

Personal codes: to be payable in cash by the buyer at the time of the purchase.

For each sale, fill out our Accounts spreadsheet, all columns in the “For Sale Accounts” tab. Put the cash in the Cash Box, and give the signed Form to the Technician in charge of financial reporting.
 

 

 

Online Catalogue

The catalogue is on our intranet webpage: www.librarysmh.ca. Please encourage people to use it when looking for an item, since you won't be familiar with the collection. You will be given a tour to see where everything is kept.

Patrons can search for books, e-books, online journals, and print journals using the online catalogue.

Security

There are 3 emergency numbers on the red phone behind the desk, highlighted in orange.

There is a panic button under the desk.

Computer Problems

If a library user is having technical problems with a computer or monitor in the library or computer lab, please obtain a description of the problem from the user, record the SMHPC or SMHSC Asset ID, and share these details with the Library Team Leader. If the machine is out of order, post a note on the workstation indicating it is currently unavailable and we apologize for the inconvenience.  

 

Phones

There are 2 phones available for staff (e.g. to answer their pages):

1. On north-west corner of the Info Desk

2. Next to the stairwell in the Information Commons (red phone)

Providence Healthcare FAQs

InfoDesk Help for Providence Healthcare Users

You may receive inquiries about services from staff from the other sites (St. Michael's and St. Joseph’s) when working on the front desk. If use of the collection is necessary to answer any reference question, remember that you can only use the resources in the collection of the site where the inquiring staff is located. You may need to ask people which site they are with if they don’t tell you and you aren’t sure.

For detailed information on the resources and services that are available at Providence, please refer to the Providence Healthcare FAQs below.

Also remember to record the site’s information in the Internal Note field when entering your stats in LibAnalytics. The correct format is: PHC for Providence Healthcare, SJHC for St. Joseph’s, SMH for St. Michael’s Hospital.

Contact Information & Hours

Name:     The Kathleen Meagher Health Sciences Library / BMO Resource Centre
Location:  Room A 221
                 Providence Healthcare   
                 3276 St. Clair Avenue East
                 Toronto, Ontario M1L 1W1
Phone:      416-285-3666 x4300
Email:        
library@providence.on.ca

Website: https://guides.hsict.library.utoronto.ca/pvl  

The library will be physically open from 8am to 6pm, Monday to Friday.  Staff will be onsite on Wednesdays and Fridays from 9am to 5pm. The staff contact for this site is Carolyn Ziegler (Carolyn.Ziegler@unityhealth.to).

 

ILL and Info Specialist Requests

ILL Requests

Interlibrary Loan requests can be sent to library@providence.on.ca or Carolyn.Ziegler@unityhealth.to  (online ILL form is pending).
Users are not charged for their ILL requests.

 

Literature Search Requests

Follows same procedure as at SMH. Please fill out Literature Search Request form: (Can use SMH one or the one on Providence homepage)  https://guides.hsict.library.utoronto.ca/PVL/Search

 

Authorized Users

The library is open to all hospital staff, students, and volunteers. Members of the public may use print materials in the library.

After-Hours Access

All staff have 24/7 badge access, but volunteers and students do not at the moment. Contact Security for badge access. 

Off-Site Access

We are working with IT to enable remote access to the Providence Healthcare Library website and e-resources. 
 
For general remote access for staff direct users to  "For Staff" Link on Providence Health Care homepage:  https://www.providence.on.ca/staff . 

Loan Periods

Journals: 1 week

Books:  2 weeks

Current Issue: Non -crculating

Reference Books: Non-circulating

Renewals : Three times


No overdue fines.

Databases

The Kathleen Meagher Health Sciences Library / BMO Resource Centre subscribes to the following databases:

  • Clinical Skills Database from Elsevier (formerly Mosby's Nursing Skills) 
  • Lexicomp
  • Ovid Medline and EBM Reviews (Cochrane Library)
  • Proquest Nursing and Allied Health Database

 

Databases can be accessed here.

Journals

The Kathleen Meagher Health Sciences Library / BMO Resource Centre subscribes to the following journals:

Age And Ageing (incl Supplements) Geriatric Nursing Perspectives : Journal Of The Gerontological Nurses Association
Alzheimer Disease And Associated Disorders Gerontologist & Journals Of Gerontology Series A, Series B Physical Therapy Journal
American Journal Of Alzheimers Disease And Other Dementias Joint Commission Journal On  Quality And Patient Safety Physiotherapy Canada
American Journal Of Nursing Journal Of Gerontological Nursing Social Work
Archives Of Physical Medicine And Rehabilitation Journal Of The American Geriatrics Society Stroke
British Journal Of Social Work Longwood Publications Therapeutic Recreation Journal
Canadian Journal On Aging Nursing Topics In Geriatric Rehabilitation
Clinics In Geriatric Medicine Nursing Made Incredibly Easy Topics In Stroke Rehabilitation

Journals can be accessed here.

Copier/Printer Access

Printing, photocopying, scanning is free for staff.

WiFi

Wireless internet hot spots are available throughout Providence for patients, families and guests while at Providence. To access the service, connect to Providence Guest - no password required.

IT Help

  • On-site - ext 3000
  • Off-site   416-864-285-366 x3000
  • Email: HelpDesk@providence.on.ca  - For help on lower priority issues


The Help Desk Call Centre will be located at St. Michael’s Hospital - Upon answering your call, they’ll ask you to identify your site (“Providence Healthcare”) .

St. Joseph's Health Centre FAQs

InfoDesk Help for St. Joseph's Health Centre Users

You may receive inquiries about services from staff from the other sites (Providence Healthcare and St. Michael's) when working on the front desk. If use of the collection is necessary to answer any reference question, remember that you can only use the resources in the collection of the site where the inquiring staff is locatedYou may need to ask people which site they are with if they don’t tell you and you aren’t sure.

For detailed information on the resources and services that are available at St. Joseph’s, please refer to the St. Joseph’s Hospital FAQs below.

Also remember to record the site’s information in the Internal Note field when entering your stats in LibAnalytics. The correct format is: PHC for Providence Healthcare, SJHC for St. Joseph’s, SMH for St. Michael’s Hospital.

Contact Information & Hours

Contact information:

Name:           The George Pennal Library
Location:       1st Floor, Sunnyside East
                      30 The Queensway
                      
Toronto, ON M6R 1B5 
Phone:           416-860-6060 x5059
Fax:               416-530-6244
Email:            library@stjoestoronto.ca

Website:        http://library.stjoestoronto.ca/home/info

The library will be physically open from 8am to 6pm, Monday to Friday.  Staff will be onsite on Wednesdays and Fridays from 9am to 5pm. The staff contact for this site is Naz Torabi (Nazi.Torabi@unityhealth.to).

Info Specialist Requests

Info Specialist requests (e.g. Literature Searches) can be forwarded to Naz Torabi.

ILL and Info Specialist Requests

Interlibrary Loan requests can be forwarded to library@stjoestoronto.ca

Authorized Users

All staff, physicians, residents, medical clerks and volunteers may use the library and are expected to comply with its rules.

Students and community agencies can use all the library print and electronic resources within the following guidelines:

  • Use of the library during operating hours
  • No lending privileges
  • No photocopying
  • Orientation and assistance is provided by Colleges' teachers

After-Hours Access

Staff, physicians, residents and volunteers can gain access after-hours by contacting security.

Off-Site Access

For off-site access to the library's online materials, staff must first log into the staff portal on the St. Joseph's website (www.stjoe.on.ca). Once they are logged in, staff can access the eLibrary from the Intranet. 

Please see PDF below for detailed instructions.

Loan Periods

Books and periodicals may be borrowed for two weeks, with the option for a two week renewal period.

Databases

The George Pennal Library subscribes to the following databases:

  • Access Medicine
  • CINAHL
  • Clinical Key
  • Dynamed
  • Health Business Elite full-text
  • Lexicomp
  • Longwoods Exec Healthcare Package
  • Ovid Package
  • ProQuest Nursing and Allied Health
  • Psychiatry Online
  • RxTx
  • Wiley Blackwell STM Collection

Databases can be accessed here.

Journals

The George Pennal Library subscribes to the following journals :

  • Annals of Internal Medicine
  • British Medical Journal
  • CMAJ
  • Jama + 9
  • New England Journal of Medicine
  • Pediatrics

Journals can be accessed here.

Copier Access

The photocopier may be used ONLY to photocopy George Pennal Library material. A single copy may be made for research purposes only - not for reproduction. Your cooperation ensures that we can continue on the honour system.

Books with Online Content

Spreadsheet

This contains the websites and links for books with online content. Each book is specifically labeled on the front.

Borrower Registration

Borrower Registration

Staff and students of St. Michael's Hospital may borrow items from the Health Sciences Library. For a complete list of borrower categories, see the "SIRSI Categories" box below.

If a borrower is already registered in SIRSI, simply scan their badge and check the items out to them as usual.

To register a new borrower, have them complete a Borrower Entry Form (print copies are kept in the bottom left-hand drawer behind the desk, in the black file box). Instructions for entering a new borrower in SIRSI may be found in the attached document "Patron Registration Illustrated."

SIRSI Categories

Duplicate Client Barcodes

Sometimes barcodes get reused by our security staff.  This can cause problems when entering someone into our SIRSI system and the Patron Database.

Here are the steps to take if this happens.

  1. Sign the book out under your own name so the person can get the material they need.
  2. Take the registration form and make a note on it of the conflict including the barcode, the name of the other client and give it to Danuta as you usually would.

For Danuta.

  1. Check the barcode in the barcode database.
  2. Call security and verify that the person originally attached to the barcode no longer works here.
  3. If the original person no longer works here, you will need to delete them from SIRSI.
    1. Delete them from the Patron Database also.
    2. Register the new person on both SIRSI and the Patron Database.
  4. If both the original person and the new person work here, please ask security to fix this issue.  They have given people with similar names the same barcode before.  Once it is resolved, please register them with the correct barcode.
  5. Once the barcode issue is resolved, remove the signed out material from the library staff person's record and attach it to the proper patron record.  If you need to alter the date you can do this using the Modify Due Date wizard.

 

Circulation

Checkout Turn Around Times

If a client has used all of the available renewals for an item, the item must be returned and checked in (discharged) in SIRSI. If there are multiple copies of the item available for loan and there are no holds on the item, the item can be checked out by the same client immediately. If the item is the only copy available for loan, the client must wait 24 hours before checking it out again. Items with a hold must be placed on the hold shelf for the person who placed the hold.

Circulation

The attached documents will show you how to complete common circulation tasks in SIRSI.

When checking items in or out using SIRSI, press the F5 key to access the checkout function and the F12 key to access the check in function. Using these keys coordinates the desensitizer with WorkFlows and ensures that the item's security strip is activated or deactivated properly.

If you are opening the desk, check the power bar under the desk to make sure that the barcode scanner and the desensitizer are turned on.

Please note the loan periods for the following items:

Books: 4 weeks, one renewal (unless marked otherwise)

Journals: 1 week, one renewal (unless marked otherwise)

iPads: 1 week, no renewals

All loans are subject to recall when a hold has been placed by another borrower after the initial loan period has passed.

For further information regarding overdues and/or lost materials, please contact Karen (Karen.Devotta@unityhealth.to). 

Course Resources

We occasionally get courtesy copies of books to support a course (e.g. Basic Life Support).  They will usually have a different loan policy and fines.  Each copy of these items will be labeled to remind library staff and users of the unusual loan period.

Fines and Fees

Please note the overdue fines for the following items:

Books: $0.25/day (unless marked otherwise)

Journals: $0.25/day (unless marked otherwise)

iPads: $10.00/day

Books and journals are assumed lost when they are 4 weeks overdue, and iPads are assumed lost when they are 3 days overdue. Replacement charges are levied for all lost materials. Library privileges are withheld until charges are paid.

Instructions for paying fines in SIRSI are found in the document "Paying Fines Illustrated" below.

Computer Hardware/Devices

Printer/Copier

Basic Instructions

The attached documents provide basic instructions for operating the Minolta.

Troubleshooting

If nothing is printing: It may be necessary to wait several minutes before the Minolta prints a client's document. If some time has elapsed and nothing is happening, verify:

  • that there is paper in the tray from which the client is printing (you should see a message on the touch screen if there isn't any paper)
  • that the job was sent to the printer (press "Job List" on the Minolta's touch screen to see a list of pending jobs)
  • that the client entered their code correctly and in the right place in their PC
  • that the client has not reached their page limit (again, there should be a message on the touch screen if the limit has been reached)

If a client has reached their page limit, follow the instructions in the "Used Up Account--Troubleshooting" attachment below.

If you are having issues making copies: first check to make sure that there is paper in the tray from which the client is printing (you should see a message on the touch screen if there isn't any paper). If you get an error message saying that the paper size is incorrect, check that the client has positioned the book or document correctly on the copying surface. The page to be copied should be aligned with the top left corner of the copying surface. If possible, lift up the book so that only one page will be scanned at a time; otherwise, the machine may refuse to print on 8.5" x 11" paper.

If the touch screen is unresponsive: turn off the Minolta using the switch at the back of the machine. Wait ten seconds, then turn the machine back on. The touch screen should respond again after about a minute.

If you are still having problems: give I.T. a call at x5751. They may ask for the printer's asset I.D: SMHPR7287.

Scanner and Desensitizer

Important: When checking out iPads, use the scanner wand to scan the device's barcode; never use the desensitizer, as this could ruin the iPad.

If you need to reboot the scanner or desensitizer: shut down both desk computers first. Then turn off the power bar under the desk. Wait 20 seconds. Turn the power bar back on, make sure that the scanner and desensitizer have turned back on, and then start up both computers.

Computer Lab Procedures

Computer Lab Procedures

The Computer Lab's primary purpose is to support student and staff independent learning and continuing education. The library uses it to conduct classes on topics including database and general searching, Microsoft Office, and citation management software. Medical students also have 24/7 access to the lab for independent study.

Ensure that all computers in the lab are logged into the library7 account before classes start; this account contains example documents that are used for in-class demonstrations.

If you are teaching or assisting with a class, remind attendees to use the "Save as" button when saving changes to the example documents; this prevents changes from being made to the original example.

Using the Projector

Turning on the projector is a two-step process. First, use the beige remote from the top left-hand drawer of the Information Desk to power up the machine. Next, press the button labeled "Laptop" (with the orange sticker) on the wall behind the lectern to project the computer image onto the screen.

To turn the projector off, press the button labeled "Off" on the wall behind the lectern, and then use the remote to power down the machine.

Hospital Training Meetings

Groups from the hospital wishing to conduct training in a computer lab are encouraged to book one of the corporate training rooms on floor B2 Queen. They can be booked by calling IT at x5751.

If these rooms are unavailable, our computer lab can be requested by calling Chi at x77544. The group must observe the following limitations:

1. The lab can be booked for up to 3 hours at a time.

2. The lab can be booked for up to 5 hours in a single day.

3. The lab can be booked for up to 12 hours in a week.

4. The training must include a computer hands-on component.

5. If there are less than 4 attendees, the class must be cancelled.

6. If there are 6 attendees or less, the back row of the lab must remain available for other library patrons to use during the class, and the door to the lab must remain open.

As Information Desk staff, you should keep the following in mind when group training is taking place:

  • The instructor should pick up the projector remote from you and return it to you at the end of the class.
  • Be prepared to provide basic technical assistance if necessary.
  • If the group needs software installed for their session, they must coordinate the installation with IT.
  • There is no food allowed in the lab. Drinks with covers are fine.

Computer Software

Computer Software

There are three research-specific programs installed on the library's computers:

EndNote can be accessed using any of the library's computers, including those in the lab.

Reference Manager can be accessed using any of the library's computers, including those in the lab.

SPSS can only be accessed using the two computers labeled "SPSS." There is one computer along the south wall of the library (SMHPC17447) and the other is in the computer lab 353 (SMHPC13658). 

An alternative to the reference management software on our computers is Mendeley. Users can create a free account that can be accessed online from our computers, or they can download the program onto a personal computer. Mendeley has also created apps for Apple and Android devices.

Please see the links below for more information about EndNote and Mendeley.

Desk Schedule

Desk Schedule

To view the current desk schedule, access the shared drive [COMMON1 (\\SHAREDRIVE1) (J:)] through windows explorer, then follow the provided path:

  • HIKM - HSL- Administration -  Desk Schedules

In the desk schedule folder there are documents for recent and current month schedules, select the appropriate document for the desired time frame. 

 

Forms

Forms

Guest Wifi Access

Connecting to "SMH_Guest" Network with Windows 7 and Mac

Ipads

Booking iPads (New)!

The library is now booking iPads ahead of time.

This involves using a new module for SIRSI called Bookings.  You will use Bookings to create the bookings, checkout the bookings and check the bookings back in.  Do not use circulation to reserve specific dates ahead of time for iPads.

 

Procedures

This section contains documents outlining procedures for lending iPads to patrons, including an electronic copy of the Inspection Sheet. If you complete an Inspection Sheet for a returned iPad and everything is in order, toss the Inspection Sheet. Please note, all patrons are to be asked to complete the iPad survey before returning the device.

Use of the HSL iPads is governed by St. Michael's "Use of Hospital Computers, Personal Information Devices, Electronic Mail, and the Internet" policy. Click the link below to access the full policy.

A link to the iPad LibGuide has also been added below. Patrons can view this guide if they need more information about the iPad program, or if they want to complete the iPad survey after returning the device.

Important: When checking out iPads, use the scanning wand to scan the device's barcode; never use the desensitizer as this could ruin the iPad.

Apps

A selection of medical apps has been preloaded on the library's iPads. Screenshots of the app icons have been attached below. Please refer to the "Medical Apps LibGuide" link for descriptions of medical apps for a variety of platforms that may be useful to our patrons.

LKSKI Study and Conference Rooms

LKSKI Rooms Available for Student Use

LKSKI Event Rooms

Media Policies

Media Policy

Click the link below to access St. Michael's Media Policy. This policy gives guidelines for dealing with questions from any outside media organizations that may contact us. All such organizations are to be redirected to Communications and Public Affairs. They can be reached at 416-864-6094 or at 416-864-6060 x5034.

Anyone affiliated with the hospital must complete a medical media consent form before allowing themselves to be photographed or recorded by St. Michael's Hospital or any outside media organization.

Microsoft Office Home Purchase Programme

How to Get It

You are now eligible to participate in Microsoft’s Software Assurance Home Use Program (HUP). This program enables you to get a licensed copy of most Microsoft® Office desktop PC applications to install and use on your home computer.


Under the Home Use Program, you and our other employees who are users of qualifying applications at work (e.g. Office Enterprise) may acquire a licensed copy of the corresponding Home Use Program software (e.g. Office Enterprise) to install and use on a home computer. You may continue using HUP software while you are under our employment and as long as the corresponding software you use at work has active Software Assurance coverage.


Please note that some product and language versions may not be available at the time you place an order. For up-to-date information on the availability of Home Use Program software, please visit http://microsoft.com/licensing.


To access the Microsoft Home Use Program Web site:

  1. Go to http://hup.microsoft.com/.
  2. Select the country to which you want your order to be shipped to and choose the language for viewing the order Web site.
  3. Enter your corporate e-mail address and insert the following program code 7431D01017
    Note: This program code is assigned to our organization for our sole use in accessing this site. You may not share this number with anyone outside our organization.
  4. Place your order online, and it will be shipped to the location you have chosen. Please note that a fulfillment fee will be charged to cover packaging, shipping, and handling costs.

Opening and Closing Routines

Opening the Library

Closing the Library

Specialists/Programs

Telephones

Phones for Patron Use

A telephone for patron use is located on the north-west corner of the Info Desk. The red phone by the stairs in the third floor hallway can also be used by patrons. If a patron wants to use the phone behind the Information Desk, please redirect them to one of these phones.

All red phones in the building are hard-wired to remain in service if the local telephone network goes down.

Emergency Red Phone Directory

U of T Library Access

U of T Library Access

St. Michael's Hospital is fully affiliated with the University of Toronto. As such, our librarians have access to the university's licensed databases. It is important that all staff are aware of the following limitations on our use of these databases:

  • Privileges are not transferable; they apply only to the library staff member, or their designate (who must be a regular employee), to whom they are issued.
  • The use of privileges is limited. Access to licensed databases and other library research products is for the sole purpose of allowing a library staff member from a U of T affiliated institution to assist a University of Toronto student, staff member, or faculty member with regard to their health profession or health education activities.
  • The use of privileges granted to library staff at any institution is subject to withdrawal if used to provide assistance to staff of that institution that are not cross-appointed to the University of Toronto or for purposes not of an educational support nature.

Obtaining Access to U of T Libraries

Clinicians, researchers, and research staff who are permitted access to U of T library materials (print and electronic) may inquire about how to obtain that access. You can supply them with the information contained in the attached document.

UpToDate

Accessing UpToDate via UofT

FAQ

  1. Do cross appointed UofT faculty have access to UpToDate?  No.
  2. Do medical students, residents and fellows have access to UpToDate? Yes.
  3. Is there an app?  Yes.  Please go to http://resource.library.utoronto.ca/a-z/more_info.cfm?id=994895 for instructions.
  4. Are there alternatives for cross appointed faculty?  Yes.  Everyone at UofT has access to Dynamed, another point of care resource.
  5. Where can I find more information?  There are links to both UpToDate and Dynamed Plus on the Gerstein Library website:  http://gerstein.library.utoronto.ca/

For more details please see this letter from the Director of the Gerstein Library Dated April 8, 2016

Dear Colleagues-

You may have seen the announcement in the recent Dean’s message in MedEmail that University of Toronto Libraries have
extended our license for UpToDate for five years.

Note that UpToDate continues to be accessible only to U of T students, residents, and fellows—not librarians, faculty, or staff.
Authorized users have access to UpToDate both on and off campus and via the mobile app.
Please refer users to the UTL UpToDate page with any questions they have about this resource:
http://resource.library.utoronto.ca/a-z/more_info.cfm?id=994895

All U of T users (including faculty) have access to DynaMed Plus, another clinical decision-support tool.
There are links to both DynaMedPlus and UpToDate on the Gerstein home page:
http://gerstein.library.utoronto.ca/

Please share this with members of your staff as appropriate, and contact ask.gerstein@utoronto.ca with any questions you have about these resources.

Best,
Neil


Neil Romanosky
Associate Chief Librarian for Science Research and Information
Director, Gerstein Science Information Centre
University of Toronto Libraries
416-978-6370
neil.romanosky@utoronto.ca

 

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