Quality Improvement and Patient Safety Toolkit

Welcome to St. Michael's Quality Improvement and Patient Safety Resource Guide!

Here you can find an introduction to Quality Improvement at St. Michael's, including the tools we use and steps you you can take to drive quality in your area every day.

There are currently three sections to this guide, and each chapter builds off the previous one. Take your time to go through the content, watch the videos, answer the quiz questions, and leave comments.

Quality is everyone's business, and this resource guide is an important piece of understanding and celebrating quality done at St. Michael's. So please join us on our journey as we continue to deliver exceptional, quality experiences for our patients in the St. Michael's way!