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Library Value Toolkit: Balanced Scorecard

Task Force Recommendations

"Image courtesy of [Master isolated images] /".

What do we think you should keep in mind?


Recommendation 1:
Use as a management and change process tool, to translate vision and strategy into objectives, measures, targets and initiatives.

Recommendation 2:
Each library needs its unique scorecard. However, it is helpful to consult other libraries' scorecards.

Recommendation 3:
Start with a one page strategy map which is a visualization of your strategy objectives.

Top Resources: Documents

Top Resources: Links

Image credits

Figure with Checkmark: Image courtesy of [Master isolated images] /

Balanced Scorecard flowchart: Image courtesy of:

What is this?

glossaryThis section is dedicated to the Balanced Scorecard, requently used in the health sector to track and communicate preformance.  This includes:



What is a Balanaced Scorecard?

 From the London Laboratory Serices Group "Developing a Balanced Scorecard" pdf

1) A  measurement system
2) A strategic management system
3) A communication tool

A balanced scorecard often uses key performace indicators (KPI) to quickly display informaiton in a palatable format, almost like a business infographic

Give Me an Example!

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Video Highlight: Balanced Scorecard

From ARL, December 2012