Task Force Recommendations
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What do we think you should keep in mind?
Recommendation 1:
Use as a management and change process tool, to translate vision and strategy into objectives, measures, targets and initiatives.
Recommendation 2:
Each library needs its unique scorecard. However, it is helpful to consult other libraries' scorecards.
Recommendation 3:
Start with a one page strategy map which is a visualization of your strategy objectives.
Top Resources: Documents
- Developing a Balanced ScorecardFrom the London Laboratory Services Group: A Joint Venture of London Health Sciences Centre and St. Joseph’s Health Care London
- The contributions of library and information services to hospitals and academic health sciences centJMLA 2002. "derived from the balanced scorecard approach, the taxonomy of LIS contributions is organized on the basis of five mission-level concepts and fifteen organizational goals"
- ARL Balanced Scorecard Initiative Meets the ARL 2030 ScenarioBall, K. et al. (2012) Research Library Issues, no. 278
Top Resources: Links
- Building Scorecards in Academic Research LibrariesLewis, V. et al. (2013). Evidence-Based Library and Information Practice 8(2), 183-199.
- Developing a values scorecardJournal Article: J. Stephen Town, Martha Kyrillidou, (2013) "Developing a values scorecard", Performance Measurement and Metrics, Vol. 14 Iss: 1, pp.7 - 16
- Implementing a Balanced Scorecard Approach at an NHS LibraryA PPT presentation from the Kostoris Library, The Christie School of Oncology, UK
- WIkipedia's Balanced ScorecardBackground information about balanced scorecards
Image credits
Figure with Checkmark: Image courtesy of [Master isolated images] / FreeDigitalPhotos.net
Balanced Scorecard flowchart: Image courtesy of: http://www.smartdraw.com/software/balanced-scorecard-software.htm
What is this?
This section is dedicated to the Balanced Scorecard, requently used in the health sector to track and communicate preformance. This includes:
- What is a Balanced Scorecard?
- Give me an Example!
- Video Highlight: Balanced Scorecard
- Top Resources: Documents
- Top Resources: Links
What is a Balanaced Scorecard?
From the London Laboratory Serices Group "Developing a Balanced Scorecard" pdf
A balanced scorecard often uses key performace indicators (KPI) to quickly display informaiton in a palatable format, almost like a business infographic
Give Me an Example!
Video Highlight: Balanced Scorecard
From ARL, December 2012