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Library Value Toolkit V2

Task Force Recommendations

"Image courtesy of [Master isolated images] / FreeDigitalPhotos.net".What do we think you should keep in mind?
 

Recommendation 1: Communicating Value can really only come once you've assessed or measured your value.

Recommendation 2:  It is absolutely essential that you not only communicate your value but that you do so well!  Though you may 'measure up' high in value, if it gets lost in translation, that value is hidden.

Recommendation 3: Communicating value is the fun part!  Sometimes you have to 'do as everyone else does' and follow more traditional lines of communicating, but other times you can really think outside the box and show them we're not just dull and stuffy but creative and edgy!

Communicating Value

glossaryYou've done it!  You've measured your value with an array of feedback surveys, usage stats and ROI, and you've bench-marked your library to ensure what you are doing follows best practices.  Done right?  Not Quite!

 On this page, you'll find general information on communicating value including a presentation by Joe Matthews.

What is Communicating Value?

Once you've measured value, you need to make sure you communicate it. There are many different ways, methods and vehicles to communicate it though, ranging from the more traditional reporting to some more creative ways!

This section has sub pages dedicated to specific strategies:

  • Value Quips/Elevator Speeches
  • Reporting
  • Critical Value Incidents
  • Infographics