Recommendation 1: Use as a management and change process tool, to translate vision and strategy into objectives, measures, targets and initiatives.
Recommendation 2: Each library needs its unique scorecard. However, it is helpful to consult other libraries' scorecards.
Recommendation 3: Start with a one page strategy map which is a visualization of your strategy objectives.
What is a Balanaced Scorecard?
From the London Laboratory Serices Group "Developing a Balanced Scorecard" pdf:
A balanced scorecard often uses key performance indicators (KPI) to quickly display information in a palatable format, almost like a business infographic.
From ARL, December 2012