Health Literacy Resource Guide

1. 10 Attributes of Health Literate Care Organizations  

2. Health Literacy Universal Precautions Toolkit

• Note these tools have been mapped to the Accreditation Canada Primary Care Standards

3. Health Literate Care Model:  A Universal Precautions Approach

• For further information, see Koh et al.article

4. Building Health Literate Organizations:   A guidebook to achieving organizational change

5. Re-Engineered Discharge (RED) Toolkit

6. CDC - Health Literacy: Developing an organizational plan

1. St. Michael's Guidelines for Patient Education Resources

2. Plain language tips from the Patient and Family Education Program

3. Simply Put - A guide for creating easy-to-understand materials

4. Toolkit for Making Written Material Clear and Effective

Writing about research/scientific information for patients and the public

• PRISM Readability Toolkit

• Making Data Talk: A workbook

• Clear communication index and online assessment tool

• PEMAT - Patient Education Materials Assessment Tool

1.  Health Literacy- From the American Medical Association showing people's struggles with health literacy (6 min)

2.  AMA Health Literacy video- AMA Health Literacy - Patient stories (short version)

3.  Questions are the answer- A fun video from the AHRQ

4.  What is Health Literacy- A short,fun animated video explaining health literacy

5.  Teach-back methods- An example of how to do teach-back

Koh, H., Brach, C., Harris, LM and Parchman, ML. (2013).   A proposed 'Health Literate Care Model' would constitute a systems approach to improving patients' engagement in care.  Health Affairs Vol 32(2): 357-367.    Accessed at https://www.healthaffairs.org/doi/abs/10.1377/hlthaff.2012.1205

Canadian Council on Learning (2008). Health Literacy in Canada - A Healthy Understanding

Canadian Interprofessional Health Collaborative (2010) A National Interprofessional Competency Framework

College of Family Physicians of Canada (2014) Patient-Centred Care in a Patient's Medical Home

The Calgary Charter on Health Literacy