November 2018 - Supporting the journey of a patient on constant care: A collaborative approach
Objectives
- To review the background and objectives of the St. Michael’s Hospital Constant Care Program
- To describe the journey of a patient on constant care
- To demonstrate the application of the constant care guidelines, decision making algorithm and documentation tools
- To share clinician’s perspective toward providing person-centred care for patients with responsive behaviours on constant care
Presenters
- Cecilia Santiago RN, MN, CNCC(C) - Nursing Practice Manager, Professional Practice
- Shirley Bell RN - Clinical Nurse Educator, General Internal Medicine
References
- Adams, J. & Kaplow, R. (2013). A sitter-reduction program in an acute health care system. Nursing Economic, 31(2), 83-19.
- Boswell DJ, Ramsey J, Smith MA, & Wagers B. (2001). The cost-effectiveness of a patient-sitter program in an acute care hospital: a test of the impact of sitters on the incidence of falls and patient satisfaction. Quality Management in Health Care, 10, 10-16.
- Blumenfield, M., Milazzo, J., & Orlowski, B. (2000). Constant observation in the general hospital. Psychosomatics, 41, 289-293.
- Caplan, G.A. & Harper, E.L. (2007). Recruitment of volunteers to improve vitality in the elderly: the REVIVE study. Internal Medicine Journal, 37, 95-100.
- College of Nurses of Ontario Practice Guideline. (2013). Working with Unregulated Care Providers.
- College of Nurses of Ontario Practice Guideline. (2014). Authorizing Mechanism.
- Donoghue, J., Graham, J., Mitten-Lewis, S., Murphy, M., & Gibbs, J. (2005). A volunteer companion-observer intervention reduces falls on an acute aged care ward. International Journal of Health Care Quality Assurance, 18, 24-31.
- Flaherty, J.H. & Little, M.O. (2011). Matching the environment to patients with delirium: Lessons learned from the delirium room, a restraint-free environment for older hospitalized adults with delirium. Journal of America Geriatric Society, S295-300.
- Giles, L.C., Bolch, D., Rouvray, R., McErlean, B., Whitehead, C.H., Philips, P.A. & Crotty, M. (2006). Can volunteer companions prevent falls among inpatients? A feasibility study using a pre-post comparative design. BMC Geriatrics, 11, doi: 10.1186/1471-2318-6-11.
- Harding, A.D. (2010). Observation assistants: sitter effectiveness and industry measures. Nursing Economic, 28, 330-336.
- Jaworowski, S., Raveh, D., Lobel, E., Fuer, A., Gropp, C., & Mergui, J. (2008). Constant observation in the general hospital: A review. Israel Journal of Psychiatry and Related Sciences, 45(4), 278-284.
- Massachusetts Organization of Nurse Executives (MONE). (2009). Strategies to minimise the use of sitters.
- Moore P, Berman K, Knight M et al. (1995). Constant observation: Implications for nursing practice. Journal of Psychosocial Nursing Mental Health Service, 33, 46-50.
- Murray Alzheimer Research and Education Program. (2012). Understanding responsive behaviours.
- Ontario Association of Non-Profit Homes and Services for Seniors (ND).
- Rausch DL & Bjorklund P. (2010). Decreasing the costs of constant observation. Journal of Nursing Administration, 40, 75-81.
- Rochefort, C.M., Ward, L., Ritchie, J.A., Girard, N., & Tamblyn, R.M. (2011). Registered nurses’ job demands in relation to sitter use. Nursing Research, 60, 221-230.
- Salamon, L. & Lennon, M. (2003). Decreasing companion usage without negatively affecting patient outcomes: a performance improvement project. MEDSURG Nursing,12, 230-237.
- Shever, L.L., Titler, M.G., Mackin, M.L., & Kueny, A. (2011). Fall prevention practices in adult medical-surgical nursing units described by nurse managers. Western Journal of Nursing Research, 33, 385-397.
- Spiva, L., Feiner, T., Jones, D., Hunter, D., Petefish, J. & Vanbrackle, L. (2012). An evaluation of a sitter reduction program intervention. Journal of Nursing Care Quality, 27, 341-345.
- Torkelson, D.J. & Dobal, M.T. (1999). Constant observation in medical-surgical settings: a multihospital study. Nursing Economic, 17, 149-155. Watson et al, 2009.
- Tzeng, H.M. & Yin, C.Y. (2007). Using family visitors, sitters or volunteers to prevent inpatient falls. Journal of Nursing Administration, 37, 329-334.
- Watson, R., Brand, C.A., Watson, R. & LoGuidice, D.C. (2009). Delirium in the elderly. A survey of environmental policies and procedures in Melbourne hospitals. Australian Health Review, 33, 656-662.
- Winnipeg Regional Health Authority. (2004). Constant care education resource guide.
- Worley, L.L.M., Kunkel, E.J.S., Gitlin, D.F., Menefee, L.A., & Conway, G. (2000). Constant observation practices in the general hospital setting. Psychosomatics, 41, 301-310.
- Santiago, C. & Davidson, S. et al. (2016). Constant Care Guidelines. Toronto Academic Health Sciences Network, Senior Friendly Community of Practice.
- Nursing Rounds Constant Care Nov 22
October 2018 - Substance Use Disorders and Harm Reduction
Objectives
- To outline the basic principles of harm reduction and how to integrate these principles into clinical practice
- To provide an overview of harm reduction in hospital and community settings
- To present and critically analyze a reflective case study as it relates to harm reduction and substance use
Presenters
- Keith Hansen RN (EC), Ed.D, DNP, Ph.D (c)
- Samantha Szilagyi RN, BA, BScN
- Jean-Paul Michael, Peer Support Worker
References
- PowerPoint Slides Nursing Rounds October 25
- Canadian Centre on Substance Use and Addiction (2018)
- Canadian Substance Use Costs and Harms 2007-2014
- Canadian Centre on Substance Use and Addiction
- Canadian Nurses Association (2017). Position Statement: Harm Reduction and Substance Use. Canadian Nurses Association
- Chu, C., & Galang, A. (2013). Hospital nurses’ attitudes towards patients with a history of illicit drug use. Canadian Nurse (109)6, 29-34. Order through Library
- Durham Region Health Department (2016). Harm Reduction Programming. Durham Region Health Department.
- European Monitoring Centre for Drugs and Drug Addiction (2017). Evidence review summary: Drug demand reduction, treatment and harm reduction. European Monitoring Centre for Drugs and Drug Addiction.
- Government of Canada (2018). National Report: Apparent opioid-related deaths in Canada. Government of Canada.
- Jozaghi, E., & Reid, A. (2015). The potential role for supervised injection facilities in Canada’s largest city, Toronto. International Criminal Justice Review, 25(3), 233-246.
- Ministry of Health and Long-Term Care (2018). Substance Use Prevention and Harm Reduction Guidelines, 2018. Ministry of Health and Long-Term Care.
- Potier, C., Laprevote, V., Dubois-Arber, F., & Cottencin, O. (2014). Supervised injection services: What has been demonstrated? A Systematic literature review. Drug and Alcohol Dependence, 1(145). 48-68. Order through Library
- Registered Nurses’ Association of Ontario (2006). Establishing Therapeutic Relationships. Registered Nurses’ association of Ontario.
- Sharma, M., Lamba, W., Cauderella, A., Guimond, T.H., & Bayoumi, A.M. (2017). Harm reduction in hospitals. Harm Reduction Journal, 14(32), 1-4.
- Van Boekel, L.C., Brouwers, E.P., Van Weeghel, J., Garretsen, H.F. (2013). Stigma among health professionals towards patients with substance use disorders and its consequences for healthcare delivery: Systematic review. Drug and Alcohol Dependence, 131(2013), 23-35. Order through Library
September 2018 - Sepsis Prevention
Objectives
- Define Sepsis and summarize clinical implications for early identification
- Discuss effective communication strategies for care of the septic patient
- Consider assessment criteria and relevant interventions for improved outcomes
Presenters
- Brigitte Delaurier RN, MN, CNCC(C) Clinical Nurse Specialist, MSICU, Specialized Complex Care
- Katherine Mansfield Clinical Nurse Educator General Surgery, Gastroenterology, Specialized Complex Care
- Shannon Swift RN, MN, CNCC(C), Clinical Nurse Educator , MSICU, Specialized Complex Care
References
- Andrews, B., et al. (2017). "Effect of an Early Resuscitation Protocol on In-hospital Mortality Among Adults With Sepsis and Hypotension: A Randomized Clinical Trial." JAMA 318(13): 1233-1240.
- Burke, J., et al. (2018). "Improving outcome of sepsis on the ward: introducing the 'Sepsis Six' bundle." Nursing in critical care.
- Casey, G. (2016). Could this be sepsis? Kai Tiaki : Nursing New Zealand, 22(7), 20-24.
- Davis, A., Henderson, J., & Langmack, G. (2016). Development of an e-learning package for sepsis care. British Journal of Nursing, 25(6), 292-296. doi:10.12968/bjon.2016.25.6.292.
- Dunkley, S., & McLeod, A. (2015). Neutropenic sepsis: assessment, pathophysiology and nursing care. British Journal of Neuroscience Nursing, 11(2), 79-87. doi:10.12968/bjnn.2015.11.2.79.
- Rhodes, A., Evans, L. E., Alhazzani, W., Levy, M. M., Antonelli, M., Ferrer, R., . . . Dellinger, R. P. (2017). Surviving Sepsis Campaign: International Guidelines for Management of Sepsis and Septic Shock: 2016. Intensive care medicine, 43(3), 304-377. doi:10.1007/s00134-017-4683-6.
- Sammon, J. D., et al. (2015). "Sepsis after major cancer surgery." The Journal of surgical research 193(2): 788-794.
- Singer, M., et al. (2016). "The Third International Consensus Definitions for Sepsis and Septic Shock (Sepsis-3)." JAMA 315(8): 801-810.
- Vaughan, J., & Parry, A. (2016). Assessment and management of the septic patient: part 1. British Journal of Nursing, 25(17), 958-964. doi:10.12968/bjon.2016.25.17.958.
- Vaughan, J., & Parry, A. (2016). Assessment and management of the septic patient: part 2. British Journal of Nursing, 25(21), 1196-1200. doi:10.12968/bjon.2016.25.21.1196.
- Yealy, D. M., et al. (2015). "Recognizing and managing sepsis: what needs to be done?" BMC medicine 13: 98.
June 2018 - Nurse Practitioner Led Models of Care: Innovative Care Delivery Solutions for Acute Care
Objectives
- Define scope of practice and accountability of NPs in acute care
- Describe role and responsibilities of the NPs in Cardiovascular Surgery
- Identify the impact of the NP-led model in CV Surgery
- Describe “A day in the life of a patient on CV Surgery” to illustrate the NP role as team-lead
Presenters
- Nurse Practitioners from the Heart and Vascular Program
References
- Dawes HA, Docherty T, Traynor I, Gilmore DH, Jardine AG, Knill-Jones R. Specialist nurse supported discharge in gynaecology: a randomised comparison and economic evaluation. European journal of obstetrics, gynecology, and reproductive biology. 2007;130(2):262-70.
- DiCenso A, Martin- Misener R, Bryant-Lukosius D, Bourgeault I, Kilpatrick K, Donald F, et al. Advanced practice nursing in Canada: overview of a decision support synthesis. Nursing leadership (Toronto, Ont). 2010;23 Spec No 2010:15-34.
- Hall MH, Esposito RA, Pekmezaris R, Lesser M, Moravick D, Jahn L, et al. Cardiac surgery nurse practitioner home visits prevent coronary artery bypass graft readmissions. The Annals of thoracic surgery. 2014;97 (5):1488-93; discussion 93-5.
- Horrocks S, Anderson E, Salisbury C. Systematic review of whether nurse practitioners working in primary care can provide equivalent care to doctors. BMJ (Clinical research ed). 2002;324(7341):819- 23.
- Howie JN, Erickson M. Acute care nurse practitioners: creating and implementing a model of care for an inpatient general medical service. American journal of critical care : an official publication, American Association of Critical-Care Nurses. 2002;11(5):448- 58.
- Krichbaum K. GAPN postacute care coordination improves hip fracture outcomes. Western journal of nursing research. 2007;29(5):523-44.
- Kutzleb J, Rigolosi R, Fruhschien A, Reilly M, Shaftic AM, Fruhschien A, et al. Nurse Practitioner Care Model: Meeting the Health Care Challenges With a Collaborative Team. Nursing economic$. 2015;33(6):297-304; quiz 5.
- Sawatzky JA, Christie S, Singal RK. Exploring outcomes of a nurse practitioner-managed cardiac surgery follow-up intervention: a randomized trial. Journal of advanced nursing. 2013;69(9):2076-87.
- Southey D, Mishra PK, Nevill A, Aktuerk D, Luckraz H. Continuity of care by cardiothoracic nurse practitioners: impact on outcome. Asian cardiovascular & thoracic annals. 2014;22(8):944-7.
- C ollege of Nurses of Ontario Practice Standards: Nurse Practitioner (2018).
- College of Nurses of Ontario Entry Level Competencies for Nurse Practitioners (2018).
- Canadian Nurses Protective Society Checklist for Patient Discharge from Hospital (2013).
April 2018 - Community Building and Saving Lives: A Collaborative Approach to Harm Reduction
Objectives
- Examine the historical and social contexts of harm reduction
- Examine the current state of harm reduction in Toronto
- Discuss the Department of Family and Community Medicine’s role in harm reduction
- Introduce a specific unit-based harm reduction pilot
Presenters
- Amber Bala RN, Hon. BScN
- Daniel Bois RN, BScN, ACRN, CPMHN(c)
- Ann Rodrigues RN, BScH, BScN
- Sandra D’Angelo RN, BScN
References
- Calabrese, S.K., Krakower, D.S., & Mayer, K.H. (2017). Integrating HIV preexposure prophylaxis (PrEP) into routine preventative health care to avoid exacerbating disparities. American Journal of Public Health, 107(12), 1883-1889.
- Calabrese, S.K., Magnus, M., Mayer, K. H., Krakower, D.S., Eldahan, A.I., Gaston Hawkins, L.A., …Dovidio, J. F. (2017). “Support your client at the space that they’re in”: HIV pre-exposure prophylaxis (PrEP) prescribers’ perspectives on PrEP-related risk compensation. AIDS Patient Care and STDs, 31(4), 196-204.
- Canadian AIDS Treatment Information Exchange (CATIE). (n.d.). HIV in Canada: A primer for service providers.
- Canadian Cancer Society. (2017). Smoking causes 1 in 5 of all deaths, costs $6.5 billion in healthcare in Canada each year: study.
- Canadian Centre for Addictions. (2018). A History of Drug Abuse in Canada.
- Canadian Harm Reduction (2011). A cross-Canada scan of methadone maintenance treatment policy developments.
- Canadian Mental Health Association. (2018). History of Mental Health Reform.
- Challacombe, L. (2017). Epidemiology of HIV in Canada.
- Eibl, J. K., Morin, K., Leinonen, E., & Marsh, D. C. (2017). The State of Opioid Agonist Therapy in Canada 20 Years after the Federal Oversight. Canadian Journal of Psychiatry, 62(7), 444-450.
- Feb, C. B. C. N. P., February, P. E., & Last, U. (2018, February 6). Spate of overdoses may be linked to fentanyl-laced crack cocaine, harm reduction workers warn. CBC News.
- Fox, C. (2017, August 12). Officials push for temporary supervised injection site near Moss Park pop-up facility. CP24.com.
- Government of Canada. (1996). Controlled Drugs and Substances Act (Report No. S.C. 1996, c. 19). Minister of Justice, Canada.
- Government of Canada. (2017). Supervised consumption sites: Status of applications.
- Health Canada. (2016). Pillars of the Canadian drugs and substances strategy.
- Historica Canada. (2015). Prohibition in Canada.
- Marcus, J. L. (2018). HIV Pre-Exposure Prophylaxis as a Gateway to Primary Care [PDF document]. CROI: Poster 1011. Boston: MA.
- Ontario Harm Reduction Distribution Program. (2018). Harm Reduction.
- Reitmayer, N. (2017, November 23). A naloxone kit can reverse an overdose. Here’s how you can get one, and help save a life. BC. Globalnews.ca.
- Senate of Canada. (n.d.). Mental Health, Mental Illness and Addiction: Overview of Policies and Programs in Canada.
- Sherbourne Health Centre. (2017). Health Bus: Sherbourne Health Centre Health Bus Program.
- Smith, A. (2015, March 20). Harper government moves to block supervised injection services for drug users in Canada. PIVOT-Equality Lifts Everyone.
- Strike, C., Hopkins, S., Watson, T. M., Gohil, H., Leece, P., Young, S., . . .Zurba, N. (2013). Best Practice Recommendations for Canadian Harm Reduction Programs that Provide Service to People Who Use Drugs and are at Risk for HIV, HCV, and Other Harms: Part 1. Toronto, ON: Working Group on Best Practice for Harm Reduction Programs in Canada.
- Strike, C., Watson, T.M., Gohil, H., Miskovic, M., Robinson, S., Arkell, C, . . . Zurba, N. (2015). The Best Practice Recommendations for Canadian Harm Reduction Programs that Provide Service to People Who Use Drugs and are at Risk for HIV, HCV, and Other Harms: Part 2. Toronto, ON: Working Group on Best Practice for Harm Reduction Programs in Canada.
- Sutter, M., Gopman, S., & Leeman, L. (2017). Patient-centered care to address barriers for pregnant women with opioid dependence. Obstetrics and Gynecological Clinics of North America, 44(1), 95-107
- Tan, D. H., Hull, M. W., Yoong, D., Tremblay, C., O’byrne, P., Thomas, R., . . . Giguere, P. (2017). Canadian guideline on HIV pre-exposure prophylaxis and nonoccupational postexposure prophylaxis. Canadian Medical Association Journal, 189(47), E1448-E1458.
- Thompson, G. (n.d.). Addiction Treatment History. Sunshine Health Coast Centre.
- Toronto Harm Reduction Alliance (THRA).
- Toronto Public Health. (n.d.). A Harm Reduction Program for People Who Use Drugs.
- Toronto Public Health. Sexual Health Promotion. (2018).
- Tierney, A. (2018, March 14). Why Dealers Who Sell Fentanyl-Laced Coke Probably Won’t Be Convicted of Murder. VICE.
- Zweig. (2018). The Stairs [Motion picture].Canada. Midnight Lamp Films.
March 2018 - St. Michael’s Hospital Nursing Resource Team: Enhancing the Quality of Care through RN Staffing Optimization
Objectives
- Articulate the rationale for developing the Nursing Resource Team
- Describe the positive impact to date, including insight into preliminary evaluation results and experiences
- Explain plans for next steps for the Nursing Resource Team
Presenters
- Art Jerome Lopez
- Stephanie Gramigna
- Keriann Tingling
- Kinza Malik
References
- Duffield, C., Diers, D., O’Brien-Pallas, L., Aisbett, C., Roche, M., King, M., and Aisbett, K. (2011). Nursing staffing, nursing workload, the work environment, and patient outcomes. Applied Nursing Research, 24(1): 244-255.
- Dziuba-Ellis, J. (2006). Float pools and resource teams: a review of the literature. Journal of Nursing Care Quality, 21(4): 352-359.
- Jeffs, L., Grinspun, D., Closson, T., and Mainville, M. (2015). Identifying strategies to decrease overtime, absenteeism and agency use: insights for healthcare leaders. Nursing Leadership, 28(3): 23-41.
- Kim, Y. (2016). Effect of nurse staffing variation and hospital resource utilization. Nursing & Health Sciences, 18(4): 473-480.
- Linzer, P., Tilley, A. M., Williamson, M. V. (2011). What floats a float nurse’s boat? Creative Nursing, 17(3): 130-138.
- Mendez de Leon, D. and Stroot, J. (2013). Using nursing resource teams to improve quality of care. Healthcare Financial Management, 67(8): 76-83.
- Neill, D. (2011). Nursing workload and the changing healthcare environment: a review of the literature. Administrative Issues Journal: Education, Practice and Research, 1(2): 132-143.
- Vaughan, L. and T. Slinger (2013). Building a healthy work environment: a nursing resource teamperspective. Nursing leadership, 26(Spec 2013): 70-77.
February 2018 - Improving Care Transitions: Using Best Practices to Improve Patient Outcomes
Objectives
- Identify opportunities throughout the patient care episode to support and improve care transitions
- Review current discharge planning tools, strategies and best practices
- Identify quality metrics to monitor care transition improvement
Presenter
- Tara Raine, RN, BN, CNN(C), Case Manager, Orthopaedics, Trauma Neurosurgery and Mobility Program
References
- Barsoum, W.K., Murray, T.G., Klika,A.K., Green, K., Miniaci, S.L., Wells, B.J. & Kattan, M.W. (2010). Predicting Patient Discharge Disposition After Total Joint Arthroplasty in the United States. The Journal of Arthroplasty, 25(6), 885-892.
- Cain, C.H., Neuwirth, E., Bellows, J., Zuber, C. & Green, J. (2012). Patient experiences of transitioning from hospital to home: an ethnographic quality improvement project. J Hospi Med, 7(5), 382-387. doi: 10.1002/jhm.1918.
- Fancott, C., Jaglal, S., Quan, V., Berg, K., Cott, C., Davis, A. … Badley, E. (2010). Rehabilitation services following total joint replacement: a qualitative analysis of key processes and structures to decrease length of stay and increase surgical volumes in Ontario, Canada. Journal of Evaluation in Clinical Practice, 16(4), 724-730. doi: 10.1111/j.1365-2753.2009.01185.x
- Health Quality Ontario. (2014). Adopting a Common Approach to Transitional Care Planning: Helping Health Links Improve Transitions and Coordination of Care.
- Health Quality Ontario. (2014). Quality-Based Procedures: Clinical Handbook for Primary Hip and Knee Replacement.
- HIROC. (n.d.).Post Discharge Phone Calls.
- London, D.A., Vilensky, S., O’Rourke, C., Schill, M., Woicehovich, L. & Froimson, M.I. (2016). Discharge Disposition After Joint Replacement and the Potential for Cost Savings: Effect of Hospital Policies and Surgeons. The Journal of Arthroplasty, 31(4), 743-748.
- Mistiaen, P. & Poot, E. (2006). Telephone follow-up, initiated by a hospital-based health professional, for postdischarge problems in patients discharged from hospital to home. Cochrane Database of Systematic Reviews, (4). doi: 10.1002/14651858.CD004510.pub3.
- Registered Nurses’ Association of Ontario. (2014). Care Transitions.
January 2018 - Implementing a Hospital/Public Health Partnership Breastfeeding Walk-in Clinic: a Collaborative Response to our Patients’ Needs
Objectives
- Describe the nature and scope of the partnership between St. Michael’s and Toronto Public Health in response to patient needs
- Discuss strategies promoting a collaborative practice model in order to strengthen breastfeeding support for families in our community
- Discuss the importance of the planning process in quality improvement initiatives and the plan-do-study-act (PDSA) cycle which lead to the successful implementation of the Breastfeeding Clinic
Presenter
References
- Breastfeeding Committee for Canada [BCC]. (2017). The BFI 10 Steps and WHO Code Outcome Indicators for hospitals and community health services: Summary.
- Canadian Interprofessional Health Collaborative [CIHC]. (2010). A National Interprofessional Competency Framework. Vancouver: Canadian Interprofessional Health Collaborative.
- Canadian Nurses Association [CNA]. (2008). Advanced Nursing Practice: A National Framework. Ottawa, Canada: Canadian Nurses Association.
- College of Nurses of Ontario. (2008). Practice Standard: Documentation, Revised 2008.
- Health Quality Ontario. (2012). Quality Improvement Guide.
- Klaasen, K., Komenda, P. & Bowman, S. (2016). Advancing Collaborative Care Teams Program: A Guide for Teams and Facilitators. Winnipeg Regional Health Authority.
- Kurowski, E. M., Schondelmeyer, A. C., Brown, C., Dandoy, C. E., Samuel, J., Hanke, S. J., & Tubbs Cooley, H. L. (2015). A Practical Guide to Conducting Quality Improvement in the Health Care Setting. Current Treatment Options in Pediatrics, 1(4), 380-392.
- Markos, S., & Sridevi, M. S. (2010). Employee engagement: The key to improving performance. International Journal of Business and Management, 5(12), 89-96.
- Molyneux, J. (2001). Interprofessional teamworking: what makes teams work well? Journal of Interprofessional Care, 15(1), 29-35.
- Okaisu, E. M., Kalikwani, F., Wanyana, G., & Coetzee, M. (2014). Improving the quality of nursing documentation: An action research project. Curationis,37(2), 1-11.
- St. Michaels. (2017a). Patient and family engagement at St. Michael’s.
- St. Michaels. (2017b). Women’s Health.
- Suter, E., Arndt, J., Arthur, N., Parboosingh, J., Taylor, E. & Deutschlander, S. (2009). Role understanding and effective communication as core competencies for collaborative practice. Journal of Interprofessional Care, 23(1), 41-51.
- Tower, M., Chaboyer, W., Green, Q., Dyer, K., & Wallis, M. (2012). Registered nurses’ decision‐making regarding documentation in patients’ progress notes. Journal of Clinical Nursing, 21(19), 2917-2929.
- Xie, A., Carayon, P., Cartmill, R., Li, Y., Cox, E. D., Plotkin, J. A., and Kelly, M. M. (2015). Multi-stakeholder collaboration in the redesign of family-centered rounds process. Applied Ergonomics, 46, 115-123.
- McShane, S. L., Tasa, K., & Steen, S. (2015). Canadian organizational behaviour (9th ed.). United States: McGraw-Hill Ryerson.
