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COVID-19: Applied Research for Toronto's Recovery

Information surveillance of the novel coronavirus (COVID-19).



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This page is an information hub of shared research resources related to COVID-19 response and recovery. It aimed to provide a platform for applied researchers to gain a quick overview of resources by various research topics. If you have any question or suggestion on the content, please contact

Quick Access:

Research Resource by Topic

Municipal Recovery Plans

City of Edmonton: Strategic Response to COVID-19 Reimagine Report (July 6) - explores how the public health and economic crises caused by COVID-19, along with the oil price plunge, will present significant ongoing challenges to the City of Edmonton, the community and Edmontonians. The Reimagine Report (and supporting documents) identify that the City will be pressured to do more with less while continuing to make transformational city building changes, all of which will require significant adjustments in what the City does and how it is done. If the City takes the bold steps to align to these new realities, there is an opportunity to emerge more resilient than before the crisis and continue forward progress on achieving the goals set out in Council’s strategic plan. 

City of Ottawa: Reopening Plan (June 10) and Reopening Plan website - provides details on the phased reopening. The plan prioritizes public transit, recreation and childcare services, as well as social services to support the most vulnerable.

City of Montreal: Economic Recovery Recommendations (June 2) - a report explains the crisis’ implications for Montréal’s economy and the scope of anticipated changes to the city’s economic structure due to COVID-19.

Peel Region: Recovery Framework and Indicator for Reopening (May 28) - details the region's recovery framework and key health indicators required to direct safe reopening (items 8.1 and 8.2 in the Council agenda).

City of Hamilton: Hamilton Reopens (May 27) - outlines the plan for a gradual, safe and measured reopening of municipal facilities and restart of City services and programs.

City of Vancouver: Restart Smart Vancouver Plan (May 25) - outlines the program for Recovery, Restart and Rebuild, emphasizes safe access to community activities and services for residents, and support for local businesses.

(Vancouver's COVID-19 Core Safety Plan - directs the health guidelines for reopening of City services)

Waterloo Region: Pandemic Recovery Planning Framework (May 25) - outlined recovery plan to maximize service to citizens, ensure health and safety of Regional employees and clients/customers, return laid off staff to work as soon as possible, and minimize negative year-end financial variance.

City of Brampton: Economic Recovery Strategy (May 13) – outlines the key pillars and four cornerstones of the City's recovery strategy as part of the Mayor's COVID-19 Task Force.

City of Mississauga: COVID-19 Recovery Framework (May 7) - identifies four pillars of recovery: Community, Economic, Finance, Corporate. (Mississauga's Public Health Guidelines)

City of Calgary: Economic Resilience Task Force - details the terms of reference and key task forces for the different areas of the City's recovery.

City of Boston:

City of Chicago: COVID-19 Recovery Taskforce - comprised of five core committees of: Policy & Economic Stimulus, Mental & Emotional Health, Marketing & Business Development, Regional Coordination, and Change Study.

City of Denver: Recovery Guidance and Planning - an information platform for the reopening updates of city services and streets & parking, as well as general guidance and resources for residents and businesses.

City of Houston: Resilient Houston (May 18) - integrated COVID-19 response and recovery plans to the Resilient Houston framework. 

City Of Milan: Milan 2020 Adaptation Strategy (May 18) - a strategy to adapt to a "new normal", it sets agenda for governance, rights and inclusion; economy, resources and values; work; timeline, spaces and services; sustainability.

City of San Francisco

Canadian Association of Physicians for the Environment (CAPE) (July, 2020) - Healthy Recovery Plan: for a safe and sustainable future

Hawaiʻi State Commission on the Status of Women and Department of Human Services State of Hawaiʻi (April 13, 2020) - Building Bridges, Not Walking on Backs: A Feminist Economic Recovery Plan for COVID-19

Kaikoura District Council, New Zealand (2017) - Kaikoura District Recovery Plan: Reimagine Kaikoura


Re-open Plans and Guidelines (Canadian Examples)

Jurisdiction Re-open Stages Health Guidance by Sector

Ontario: Framework for Reopening (April 27)

Stage 1 to stage 3:

  • Continued protections for vulnerable populations,
  • Continued practice of physical distancing, hand washing and respiratory hygiene,
  • and significant mitigation plans to limit health risks.

Stage 1. Started May 19: Detailed List of Stage 1 Openings

Stage 2. Started June 12, with a Regional Approach - at the beginning of each week, the government will provide an update on the ongoing assessment of regions that remained in stage 1, and whether they are ready to move into Stage 2 at the end of the week.

Across the province:

  • Public and social gatherings:Regardless of where you live in Ontario, social gathering limits will be expanded to up to 10 people.
  • Places of worship:the government will provide guidance to reopen places of worship safely, including limiting attendance to 30 per cent of building capacity and practicing physical distancing.
  • Childcare: Child care centres across the province will shift away from providing only emergency child care to enabling the gradual reopening of regular child care, with strict public health measures in place, including to limit operational capacity.
Stage 2 Business Reopening (subject to public health requirements. Continued protections for vulnerable populations and the continued practice of physical distancing, hand washing and respiratory hygiene, and significant mitigation plans to limit health risks):
  • Personal care services
  • Personal services
  • Restaurants and bars (dine-in)
  • Shopping malls and centres
  • Photography
  • Film and TV
  • Tour and guide services
  • Water recreational facilities (All indoor and outdoor swimming pools and outdoor splash pads and wading pools, with no access to high-contact aquatic features such as slides and climbing structures.)
  • Outdoor-only recreational facilities that operate low-contact attractions and activities
  • Ontario Parks campgrounds and private campgrounds can open for recreational vehicle, car camping and all other types of camping.
  • Outdoor recreational team sports
  • Drive-in and drive-thru venues
  • Weddings, funerals and similar gatherings (up to 10 people)
  • Libraries (reopen with limited on-site services, such as computer access and contactless book pickup and drop-off).
  • Community centres (with limited or modified on-site programs)
  • Attractions and heritage institutions
  • Small outdoor events

Stage 3. Started July 17 in a few Public Health Unit regions (started July 31 in Toronto). In Stage 3, more restrictions will be loosened and nearly all businesses and public spaces will reopen, as long as they follow the public health advice and workplace safety guidance necessary to keep everyone safe. The following high-risk places and activities are not yet safe to open, due to the likelihood of large crowds congregating, difficulties with physical distancing, or challenges maintaining the proper cleaning and sanitation required to prevent the spread of COVID-19:

  • Amusement parks and water parks
  • Buffet-style food services
  • Dancing at restaurants and bars, other than by performers hired by the establishment following specific requirements
  • Overnight stays at camps for children
  • Private karaoke rooms
  • Prolonged or deliberate contact while playing sports
  • Saunas, steam rooms, bath houses and oxygen bars
  • Table games at casinos and gaming establishments.

All other businesses and public spaces will be permitted to be open, subject to ensuring the appropriate health and safety measures are in place, as well as limits on gathering sizes. As more businesses and activities reopen, the Chief Medical Officer of Health and public health experts will continue to closely monitor the evolving situation to advise when more regions can enter Stage 3, if public health restrictions can be further loosened, or if they need to be tightened or reapplied. Protecting our most vulnerable citizens must continue to be the top priority as Ontario enters Stage 3, and everyone will be responsible for taking the actions necessary to help contain the spread of COVID-19.

New gathering limits: 

  • Indoor gathering limits will increase to a maximum of 50 people.
  • Outdoor gathering limits will increase to a maximum of 100 people.
  • In all cases, individuals are required to continue to maintain physical distancing of at least two metres with people from outside their households or social circles.
  • All businesses, services and public spaces when hosting an event are subject to indoor or outdoor gathering limits and ensuring physical distancing can be maintained.
  • People at their place of work, including performers and crews, do not count towards gathering limits.
  • People gathering indoors for religious services, rites or ceremonies, and wedding ceremonies or funeral services, can continue to fill up to 30 per cent of the capacity of the particular room, as introduced in Stage 2.
  • Social circles should continue to be kept at 10 people province-wide, regardless of stage.

Sector-specific guidelines to prevent COVID-19 in the workplace

Guidance from the Ministry of Labour:

Guidance from Health and Safety Associations:

By Sector

Sector-specific Guidance and Multilingual Tip Sheets

Other Resource:

Ministry of Education: Ontario's Framework for Continued Learning 

Jurisdiction Re-open Stages Health Guidance by Sector

Quebec: Gradual resumption of activities under the COVID-19-related pause

(Started April 28)

Starting April 28:

Starting May 4:

  • Businesses with an exterior door, not in shopping malls will open May 4 (except Montreal region open May 25)

Starting May 11:

  • Construction (full reopen); Manufacturing (full reopen May 25); Providers of goods, services in mining, manufacturing, construction sectors.
  • Real estate brokers, land surveyors, inspectors and building appraisers and chartered appraisers.
  • School boards, private educational institutions that are required for educational support.
  • Elementary schools and daycares reopen on May 11, except in Montreal and the MRC de Joliette regions. In these regions, daycare centres will reopen June 1, elementary schools closed until August.
  • Secondary schools will remain closed until the end of August.

Starting May 13:

Starting May 22:

  • Outdoor gatherings of 10 people or fewer and from a maximum of three households. Physical distancing (> 2m) required for different households. Face covering strongly recommended.

Starting May 29:

  • Drive-in movie theatres
  • Public libraries and museums
  • Many institutions in the cultural sector.

Starting June 1:

  • Music and sound recording studios, filming and recording without audience.
  • Impending: shopping centers, private health care (e.g. dental, therapeutic care), body & beauty care services, pet grooming outside of Montreal.

Starting June 22:

  • Day camps and summer camps

Public Health Tools by Sector (CNESST):


Others guidance:



Childcare and Schools:

Jurisdiction Re-open Stages Health Guidance by Sector

Alberta: Alberta's Relauch Strategy (April 30)

  • Physical distancing measures to remain in place throughout the three stages.
  • Masks are strongly encouraged where it is not possible to physically distance, such as on public transit.
  • Gatherings of more than 15 people continue to be prohibited in Stage 1.
  • Size of permitted gatherings will increase in Stage 2 and 3.

Stage 1 re-open (started May 14, except the cities of Calgary and Brooks started May 25):

  • Retail businesses (e.g. clothing, furniture, bookstores)
  • Some personal services (e.g. hairstyling and barber shops)
  • Museums and art galleries
  • More scheduled surgeries and dental procedures
  • Daycares and summer camps may reopen (limited enrollment)
  • Cafés, restaurants (no bar service) at 50% capacity
  • Some additional outdoor recreation.
Stage 2 re-open:
  • Libraries, movie theatres and theatres open with restrictions
  • Personal services (e.g. artificial tanning, esthetics, cosmetic skin and body treatments, manicures, pedicures, waxing, facial treatments, massage and reflexology services)
  • Restaurants, cafés, lounges and bars continue to operate at reduced capacity.
Stage 3:
  • Full reopening of all businesses and services, with some restrictions.

Alberta Biz Connect workplace guidance

Sector Guidance


Jurisdiction Re-open Stages.................................... Health Guidance by Sector

British Columbia: BC's Restart Plan (May 6)

General principles:

  • Staying informed, being prepared and following public health advice.
  • Practicing good hygiene, including hand hygiene, avoiding touching face, respiratory etiquette, and disinfecting frequently touched surfaces.
  • Staying at home and away from others if feeling ill.
  • Maintaining physical distancing outside the household.
  • Making necessary contact safer with appropriate controls.
  • Increasing environmental cleaning at home and work.
  • Considering the use of non-medical masks in situations where physical distancing cannot be maintained.
Phase 1: Current state of emergency and state of public health emergency..
Phase 2: Started May 19.
  • Scheduled surgeries; personal service businesses and restaurants
  • Small social gatherings
  • Child care providers
  • Elective surgeries and regulated health services like physiotherapy, dentistry, chiropractors and in-person counselling
  • Provincial parks for day use; parks, beaches and outdoor spaces will reopen
  • The retail sector, personal service establishments and office-based worksites
  • Restaurants, cafes and pubs with distancing measures in place.
  • The provincial legislature will be recalled for regular sittings
Phase 3: Between June and September 2020
  • June 2020: Hotels, resorts, broader reopening of parks; film industry
  • July 2020: Movies and symphonies
  • September 2020: partial reopening of educational institutions
  • Elementary and secondary schools will have a partial return this school year
Phase 4: No timeline announced
  • Activities requiring large gatherings such as conventions, live audience professional sports and concerts
  • International tourism can recommence

WorkSafeBC's  industry-specific guidance:

Industry safety (B.C.’s Restart Plan, Phase 1):

Returning to safe operation (B.C.’s Restart Plan, Phase 2): 


COVID-19 Safety Plan template; FAQs; What workers should expect; COVID-19 Go-Forward Management Strategy and Checklist; more resources.

In Phase Two, all employers must develop a COVID-19 Safety Plan and post the plan in their workplace and on their website, if one exists. Employers must present a copy of their COVID-19 Safety Plan to a health office or WorkSafeBC officer upon request.

Jurisdiction Re-open Stages..................................................... Health Guidance by Sector

Manitoba: Restoring Safe Services (April 29)

Initial Pandemic Response (Jan 17 - May 3):

  • restricting travel, including mandatory self-isolation upon return and limits on travel to the north;
  • limiting business operations limited to essential businesses with guidelines;
  • restricting public gatherings to 10 or fewer;
  • limiting child care operations;
  • restricting restaurants to take out/delivery only;
  • schools will remain closed.

Restoring Services (Phase One) - Started May 4 (re-open with limits, e.g. 50% capacity)

  • Public Gatherings (maximum size: 10)
  • Government Offices
  • Restart of Non-Urgent Surgery and Diagnostic Procedures
  • Therapeutic or Health Care
  • Retail Businesses
  • Restaurants:Patio/Walk-Up Services
  • Hair Stylists/Barbers
  • Museums, Galleries and Libraries
  • Outdoor Recreation, Golf Courses
  • Parks, Campgrounds, Yurts and Vacation Cabins
  • Day Camps (maximum size: 16)

Restoring Services (Phase Two) - a majority of reopening started June 1

  • May 22: Public Gatherings (increased size to 25 or 50 if outdoors)
  • May 22: Professional Team Sports
  • May 29: Outdoor Visits in Personal Care and Long-Term Care Settings
  • Outdoor Drive-in Events (e.g. religious organizations, drive-in movie theatres)
  • Child Care Services (increased size to 24 children plus staffing)
  • Schools (prepare for re-open)
  • Day Camps (increased size to 24)
  • Team Sports (modifications required)
  • Outdoor Recreation and Golf Courses (allow access to indoor facilities)
  • Travel to Northern Parks, campgrounds, cabins, lodges, resorts.
  • Public/Private Swimming Pools, Splash Parks, Spas, Fitness Clubs, Gyms, Training Facilities
  • Community/Services Centres
  • Personal Services Businesses
  • Restaurants (dine-in, 50% capacity)
  • Bars, pubs, micro-brewers, distilleries (50% capacity)
  • Film Production 

Future phases: performing arts venues, other non-essential businesses, large gatherings / events

Guidance for Industry Sectors:

  • Agriculture (seasonal program, food precessing, farmer's markets)
  • Mining, Quarrying and Wells
  • Forestry
  • Construction
  • Manufacturing
  • Transportation, Communication and Storage (Carpooling, Travelers Flying into Manitoba, Vehicles-for-Hire - Drivers and Passengers, Public Transit Drivers and Passengers)
  • Educational Institutions
  • Public Administration (Child Care Centres, Day Programs and Persons with Disabilities)
  • Health Care
  • Service Industries (Retail, Restaurant/food service industries, Personal services facilities)
  • Recreation, Cultural and Tourism Sectors
  • Workers/Workplaces that Require Special Considerations (Travel, Work Camps/Industrial Camps, Funeral Services, Information for Shelters, Students)
Jurisdiction Re-open Stages Health Guidance by Sector

Saskatchewan: Re-Open Saskatchewan Plan (April 23)


Recommendations remain in place through all five phases:

  • Protective measures for vulnerable populations.
  • Individuals should continue working from home if they can do so effectively.
  • Physical distancing must be maintained, wherever possible.
  • People must stay at home when they are sick.
  • Vulnerable individuals, such as seniors and those with underlying health conditions, should continue to exercise caution and minimize high-risk exposures, such as public outings.
  • Personal hygiene will continue to be a key prevention measure.
  • Enhanced cleaning and disinfection should take place in workplaces, public spaces and recreational facilities.
  • Although the public health order regarding the size of gatherings does not apply to businesses and workplaces, they are expected to follow the recommended public health measures.
  • Special care and personal care homes must ensure that each staff member works in only one facility.

Phase One (started May 4):

  • Elective medical services (May 4)
  • Fishing and boat launches in provincial parks (May 4)
  • Golf courses (May 15)
  • Drive-In Theatres (May 15)
  • Outfitting Camps (May 15)
  • Outdoor Individual Recreation (May 15)
  • Parks and campgrounds (June 1)
  • Community Gardens (Currently Allowed)

Phase Two (started May 19):

  • Retail businesses that were previously not allowed to provide services to the public such as clothing stores, flower shops and travel agencies will be allowed to reopen (May 19)
  • Shopping malls (Food court facilities are restricted to pick-up and delivery service only). (May 19)
  • Select personal services such as hairdressers and barbers, registered massage therapists and acupuncturists (May 19)
  • Public markets and farmers markets

Phase Three (started June 8)

  • Remaining personal care services, such as estheticians, tattoo artists and nail technicians resume operations,
  • Restaurants and licensed establishments (50% capacity),
  • Gyms and fitness centres,
  • Child care facilities,
  • Places of worship,
  • Increase the Size of Public and Private Gatherings: Indoor-15 People; Outdoor-30 People

Phase Four (Date TBD): Indoor and outdoor recreation facilities reopen; the size of public and private gatherings increases to 30 people.

Phase Five (Date TBD): Considerations regarding lifting some long-term restrictions to take place.

Guidelines by Sector:


Other Guidelines:

Jurisdiction............................... Re-open Stages Health Guidance by Sector

New Brunswick: NB's Recovery Plan (April 24)

Reopen will be guided by four distinct public health alert levels: red, orange, yellow and green. 

May 28: the plan introduced a regional approach in response to an outbreak, one zone out of seven zones was deemed Orange level while others stayed in Yellow level. 

Red Level:

  • Frequent hand washing, surface cleaning and physical distancing (2m)
  • Community face masks (facial coverings) in public when physical distancing cannot be maintained (required)
  • No social gatherings
  • Health screenings, handwashing stations, barriers, and reduced maximum occupancies required for public spaces
  • Only businesses or activities deemed essential that can ensure physical distancing are open (with strict controls)
  • Visitations of vulnerable populations (with strict controls)
  • Daycares available for essential workers
  • Schools and post-secondary institutions available virtually.

Orange Level (re-open with health guidance).....................................................................

  • Elective surgeries and other non-emergency health services
  • Two-household bubble
  • Gatherings (10 or fewer)
  • Golf courses, outdoor tennis courts, marinas
  • Carpooling
  • Outdoor religious services
  • Recreational fishing and hunting
  • Post-secondary education and some cultural venues
  • Offices
  • Retail businesses
  • Restaurants
  • Campgrounds and outdoor recreational activities
  • Daycare, childcare and day camps
  • ATV trails

Yellow Level (re-open with health guidance)

  • May 22: Family and friends bubble
  • Non-regulated health professionals/businesses
  • Personal services businesses
  • May 29: Outdoor gatherings with physical distancing of 50 or fewer
  • Religious services, weddings and funerals of 50 or fewer
  • Increase in elective surgeries and other non-emergency health care services
  • Swimming pools, saunas, waterparks
  • Gyms, yoga and dance studios
  • Rinks and indoor recreational facilities
  • Pool halls and bowling alleys
  • Low-contact team sports
  • June 19: Overnight camps, other sectors TBD

Green Level: After a vaccine is available or more is learned about how to protect people from the virus.

New Brunswick provincial government provided general health guidance rather than detailed sector-specific guidelines. It announced that businesses do not need to be inspected before re-opening, but they must prepare an operational plan that can be provided to officials, if requested. Businesses may open immediately, but it is up to each business operator to decide if they are ready and if all guidelines have been met.

General Health Guidance:


Jurisdiction Re-open Stages............................................................. Health Guidance by Sector

Newfoundland and Labrador: A Foundation for Living with COVID-19 (April 30)

Public health measures in place at every Alert Level:

  • Staying informed and being prepared to follow public health advice
  • Practicing good hygiene (washing your hands, avoiding touching your face, coughing and sneezing into your sleeve or a tissue)
  • Maintaining a physical distance of at least 2 arm lengths. Using a non-medical or cloth mask when physical distancing cannot be maintained
  • Frequent cleaning and disinfection of high-touch surfaces
  • Staying at home and away from others when sick, unless it is to get medical attention. Wearing a non-medical or cloth mask when going out to access health care services
  • Working from home, where possible
  • Continuing to shop online and use curbside pickup, where possible
  • Limiting non-essential travel in and outside of the province
  • Keeping a log of when you go out in public and what interactions you have with others

Alert Level 4 (Beginning May 11)

  • Gatherings expanded to 10 people with physical distancing
  • Recreational angling, hunting; golf courses, driving ranges, parks
  • Professional services (e.g. accounting, legal and financial) can offer in-person services. Work from home encouraged.
  • In-person worker and workplace safety training permitted
  • Gardening centres
  • Landscaping and lawn care services
  • Animal daycares

Alert Level 3 (Beginning earliest 28 days following Alert Level 4)

  • Gatherings expanded to 20 people with physical distancing
  • Retail stores, including those in shopping malls (with restrictions)
  • Personal service establishments (e.g. spas, esthetic services, hair salons, body piercing, tattooing and tanning salons)
  • Animal grooming facilities
  • Expanded daycare operations
  • Restaurants (reduced occupancy); buffets remain prohibited
  • Campsites are permitted to open for day use only, with restrictions on public spaces
  • Day camps (with restrictions)
  • Medium-risk outdoor recreational activities (e.g., team field sports). Outdoor pools operate with limits.

Alert Level 2 (No timeline announced, re-open with reduced capacity or restrictions)

  • Bars and lounges
  • Indoor entertainment facilities
  • Gyms and fitness facilities
  • Arenas, Indoor pools
  • Campsites (overnight stays), Playground equipment
  • Expansion on size of gatherings (TBD), including funerals and weddings. Places of worship.

Alert Level 1 (No timeline announced to date): Considerations regarding lifting long-term public health measures to take place.

Sector-Specific Guidance..............................................

Alert Level 4 Guidance:

Re-open Plans and Guidelines (International Examples)

Trackers of the reopening stages and case counts in 50 US states:

Washing Post: How States Are Reopening After America's Shutdown

New York Times: See How 50 States Are Reopening

Jurisdiction Re-open Stages Health Guidance by Sector

New York State: New York Forward Plan (released early May)


Metrics and criteria to guide the timeline of reopening:

  • Metric 1. Decline in Total Hospitalizations: 14-day decline in net hospitalizations or new hospitalizations under 15.
  • Metric 2. Decline in Deaths: 14-day decline in hospital deaths or fewer than 5 deaths.
  • Metric 3. New Hospitalizations: under 2 per 100K residents (counted as 3 day rolling average).
  • Metric 4. Hospital Bed Capacity: at least 30% of total hospital beds available.
  • Metric 5. ICU Bed Capacity: at least 30% of ICU beds available, every hospital must also have at least 90 days of PPE stockpiled.
  • Metric 6. Diagnostic Testing Capacity: achieve 30 tests per 1,000 people per month.
  • Metric 7. Contact Tracing Capacity: 30 contact tracers per 100K residents or based on infection rate.

Indicators to monitor early warnings:

  • Diagnostic testing:  7-day average of total diagnostic tests compared against the target testing level per region (based on a goal of 30 tests per 1,000 residents per month).
  • Case and contact tracing capacity: Updates weekly. Additional metrics will be developed to measure the performance of the state’s case and contact-tracing system. Such measurements will help determine whether the state’s case and contact tracing system is succeeding in controlling the virus through the reopening process.
  • Percent daily tests positive: The average share of tests that are positive over the last seven days.
  • New cases: Average of the most recent 7 days of new cases per 100,000 residents.
  • Gross new hospitalizations: Average of the most recent 7 days of new hospitalizations per 100,000 residents.
  • Share of total beds available: Average share of hospital beds available for the most recent 7 days, which is defined as total beds available divided by total beds in a region
  • Share of ICU beds available: Average share of ICU beds available for the most recent 7 days, which is defined as total ICU beds available divided by total ICU beds in a region


The State's dashboard monitors each region's reopening progress. Each region re-opens businesses in phases, with at least two weeks in between each phase.The plan prioritizes businesses with greater economic impact and lower risks of infection for workers and customers:

  • Phase 1. Construction; Manufacturing; Wholesale Trade; Select Retail for Curbside Pickup Only; Agriculture, Forestry, and Fishing.
  • Phase 2. Professional Services; Finance and Insurance; Retail; Administrative Support; Real Estate, Rental, and Leasing.
  • Phase 3. Restaurants and Food Services
  • Phase 4. Arts, Entertainment, and Recreation; Education
  • There is no pre-determined timeline for each phase.

Industry-specific health guidelines

Phase 1:

Phase 2:

Other resources:

  • Business Safety Plan Template
  • Individuals can file complaints regarding the operation of businesses or gatherings 24 hours a day, 7 days a week through an online form or by phone. Specific complaints from employees against their employers should be directed to the Department of Labor through their online form.) 
Jurisdiction Re-open Stages...................................................................... Health Guidance by Sector

UK: Our plan to rebuild (May 11)

5-Level Covid Alert System:


Level five - Critical: require a strict lockdown and means the virus is spreading fast, and could overwhelm the NHS


Level four - Severe: the NHS is stretched but is coping


Level three - Substantial: virus is in general circulation and the NHS is operating at extra capacity. Some restrictions will need to remain in place, but it will be safe to relax some measures


Level two - Moderate: low level of virus transmission and NHS operating normally. Schools and businesses should be able to open, subject to social distancing measures


Level one - Low: the virus is no longer present in the UK. No behavioural restrictions will be needed, and public and private sectors will be able to operate normally.

Phase 1. Contain the spread of the virus (Stay at Home guidance imposed since Mar 23, 2020)

Phase 2. Smarter controls. Gradually replace the existing social restrictions with smarter measures that balance its aims as effectively as possible.

Step 1. May 13 in England, can vary in other regions

  • Work: Workers should continue to work from home wherever possible. Workers who cannot work from home should travel to work if their workplace is open. Anyone who has symptoms or is in a household where someone has symptoms, should not leave their house to go to work.
  • School: Local authorities and schools should urge children who would benefit from attending in person (e.g. children of essential workers) to do so.
  • Travel: Everybody (including critical workers) should continue to avoid public transport wherever possible. Social distancing guidance on public transport must be followed rigorously.
  • Public spaces: People may exercise outside as many times each day as they wish, but can only exercise with up to one person from outside their household. People may drive to outdoor open spaces irrespective of distance, if respect social distancing guidance while they are there.
  • International travel: Small exemptions to these measures will be in place to provide for continued security of supply.

Step 2. Estimated no earlier than June 1st, depend on assessment       

  • School: A phased return for early years settings & schools. Schools should prepare to begin to open for more children from June 1st.
  • Travel: Re-open more local public transport in urban areas, subject to strict measures
  • Non-essential sectors: Open non-essential retail. Permit cultural and sporting events to take place behind closed-doors for broadcast, while avoiding the risk of large-scale social contact.
  • Social gathering: Allow people to expand their household group to include one other household.

Step 3. Estimated no earlier than July 4th, depend on assessment

  • Open at least some of the remaining businesses and premises that have been required to close, including personal care (such as hairdressers and beauty salons) hospitality (such as food service providers, pubs and accommodation), public places (such as places of worship) and leisure facilities (like cinemas).

Phase 3. Reliable treatment. Roll out effective treatments and/or a vaccine

Guidance to help employers, employees and the self-employed understand how to work safely during the coronavirus pandemic:



General Guidance: 5 steps to working safely


Other Guidance:



People should aim to wear a face-covering in enclosed spaces where social distancing is not always possible and they come into contact with others that they do not normally meet. Medical supplies must continue to be reserved for those who need it. Face-coverings should not be used by children under the age of two, or those who may find it difficult to manage them correctly.


Protecting the clinically vulnerable:

Clinically vulnerable people should continue to take particular care to minimise contact with others outside their households. Those in the clinically extremely vulnerable group are strongly advised to stay at home at all times and avoid any face-to-face contact. The government will provide essential food to those unable to leave their home and facilitate volunteer support.



The Government will impose higher fines to reflect the increased risk to others of breaking the rules as people are returning to work and school. The Government will seek to make clearer to the public what is and is not allowed.

Jurisdiction Re-open Stages Health Guidance by Sector

New Zealand: COVID-19 Alert System:

Alert Level 4 - Lockdown

Alert Level 3 - Restrict

Alert Level 2 - Reduce

Alert Level 1 - Prepare


Common at all levels:

  • Essential services including health services, emergency services, utilities, and goods transport will remain up and running. Employers in those sectors must continue to meet their health and safety obligations.
  • The public will notice an increased police presence with a focus on prevention, through education and encouragement.
  • If there is another emergency, follow normal emergency procedures. Emergency evacuation orders will override COVID-19 Alert System requirements to stay at home.

Except during lockdown, people at higher-risk of severe illness from COVID-19 (e.g. those with underlying medical conditions, especially if not well-controlled, and seniors) are encouraged to take additional precautions when leaving home. They may work, if they agree with their employer that they can do so safely.

Alert Level 3: ...........................................................................................

  • Stay home other than for essential personal movement, including work, school if have to or for local recreation.
  • Stay within immediate household bubble, but can expand to close family/whānau, caregivers, or support isolated people (extended bubble should remain exclusive).
  • Physical distancing 2m outside home including on public transport, or 1m in controlled environments like schools and workplaces.
  • Schools (years 1 to 10) and Early Childhood Education centres (reduced capacity). Children should learn at home if possible.
  • Work from home unless not possible.
  • Businesses can open premises, but cannot physically interact with customers.
  • Low-risk local recreation activities are allowed.
  • Public venues are closed. This includes libraries, museums, cinemas, food courts, gyms, pools, playgrounds, markets.
  • Gatherings of up to 10 people are allowed but only for wedding services, funerals and tangihanga (with distancing measures).
  • Healthcare services use virtual, non-contact consultations where possible.
  • Inter-regional travel highly limited.

Alert Level 2 (1m physical distancing and record keeping for most workplaces):

  • People can reconnect with friends and family, and socialise in groups of up to 10.
  • Keep 2m physical distancing from people you don’t know when out in public or in retail stores. Keep 1m physical distancing in controlled environments like workplaces, where practicable.
  • Gatherings (no more than 10 people, except funerals and tangihanga - maximum of 50 people).
  • Businesses can open to the public. Alternative ways of working are encouraged where possible.
  • Hospitality businesses must keep groups of customers separated, seated, and served by a single person (maximum 100 people at a time).
  • Sport and recreation activities allowed.
  • Public venues such as museums, libraries and pools can open
  • Event facilities, including cinemas, stadiums, concert venues and casinos (maximum 100 customers in each workplace at any time)
  • Health and disability care services operate as normally as possible.
  • Schools, early learning services and tertiary education

Alert Level 1 (details TBD):

  • Border entry measures
  • Intensive testing
  • Rapid contact tracing of any positive case.
  • Self-isolation and quarantine required.
  • Schools and workplaces open, and must operate safely.
  • Physical distancing encouraged.
  • No restrictions on gatherings.
  • Stay home if you’re sick, report flu-like symptoms.
  • Wash and dry your hands, cough into your elbow, don’t touch your face.
  • No restrictions on domestic transport - avoid public transport or travel if sick.

General Guidelines:


Sector-specific Guidelines for Alert Level 2 (current level)


Alert Level 2 industry guidance 

Alert Level 3 industry guidance