As you start to plan your virtual group education session, ask yourself:
It is important to clearly define your audience right from the start as it will shape how you proceed through the steps.
It will not be an effective use of your resources and time if technical barriers will prevent you from reaching your intended audience.
Don't assume everyone does. Preferences will vary. If virtual learning is new to your intended audience, you may wish to do a quick survey or discuss it in person if possible, to ensure it will be embraced.
Many patients are familiar with email and basic web searching but may need help using a computer, laptop, tablet, smartphone, webcam and microphone to attend education sessions.