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St. Michael's Patient Guides
A Guide To Developing Live Virtual Group Education
Appendix I: Example of group norms
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A Guide To Developing Live Virtual Group Education
Version 1.0, July 2021
Introduction
Nine Steps To Success
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Step 1: Identify your audience
Step 2: Meet their needs
Step 3: Choose a platform
Step 4: Create your content
Step 5: Schedule your session
Step 6: Promote your session
Step 7: Deliver your session
Step 8: Include follow-up
Step 9: Evaluate your work
Concluding Thoughts
Additional Resources
Appendix
Appendix I: Example of group norms
Appendix II: Example of an online evaluation form for participants using Microsoft Teams
Appendix III: Example of an online evaluation form for presenters using Surveymonkey.com
Appendix IV: Complete list of Action Items
Authors and Acknowledgements
(Adapted from UHN Patient Partnerships' "Collaboratively Working Together" Document)
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