Recommendation 1: When planning what to measure, don't panic. It is OK to tackle one component at a time.
Recommendation 2: Frequently step back and see the 'big picture'.
Recommendation 3: Look to your organization's MVV to determine major Impacts to measure and report.
This page highlights 'overview' resources.
Image courtesy of [Master isolated images] / FreeDigitalPhotos.net
Conducting Literature Reviews:
How to Evaluate. Example of mixed methods approach.
Usage Statistics to determine use of service and by whom.
Number of searches per year
Number by Department or Program Area
Numbers broken down by hours spent, etc.
Feedback Questionnaire to determine effectiveness:
Basically, 'How are we doing?'
Did contribution make a difference? Follow-up to confirm: